PRIVACY POLICY

G200m Privacy Policy – Your Personal Data Protection

Your privacy is our priority. Find out exactly how g200m collects, uses, stores, and protects every piece of personal information you entrust to us.

Updated: January 2026 TLS 256-bit Encryption No Data Sales
High-Level Encryption

All personal data and financial transactions are protected with SSL/TLS 256-bit encryption, ensuring no third party can access your information.

No Data Sales

G200m does not sell, rent, or share player personal information with any third party for commercial purposes without your consent.

Full Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time through our customer support.

Secure Data Storage

Data is stored on secured servers with restricted access, active intrusion detection systems, and regular backups for continuous security.

Full Compliance

Our policy complies with Malaysia's data protection requirements, including the Personal Data Protection Act (PDPA) and applicable international standards.

24/7 Privacy Support

Our dedicated team is available at all times to assist with any inquiry or request relating to your privacy and personal data protection.

1 Introduction

G200m is fully committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains in detail how we collect, process, store, and protect your personal information when you use the g200m website, our mobile app, or any of the services we offer.

This policy is designed to ensure you have a clear understanding of your rights as a player and our obligations as a data controller. We take this responsibility seriously, as your trust is the foundation of the long-term relationship we aim to build with the Malaysian player community.

Policy Scope: This Privacy Policy applies to all personal information collected through the g200m platform, including the official website, mobile app, email communications, live chat, and all other interaction channels between g200m and its users.

By registering an account or continuing to use the g200m platform, you acknowledge that you have read, understood, and agreed to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

2 Data Collected

G200m collects various categories of information to ensure our services function properly, remain secure, and comply with regulatory requirements. We only collect data that is genuinely necessary for the stated purposes and do not collect excessive or irrelevant information.

Data Categories Example Information Primary Purpose
Personal Identity Full name, date of birth, gender, IC/passport number KYC verification & legal compliance
Contact Information Email address, phone number, mailing address Account communications & customer support
Financial Information Bank name, account number, transaction history Deposit & withdrawal processing
Usage Data IP address, device type, browser, access time Platform security & improvements
Gaming Activity Wagering history, wins, preferred games Personalized experience & responsible gaming
Communications Chat logs, support tickets, feedback Service improvement & complaint records
  • Data is collected directly from you during registration and platform use.
  • Some data is collected automatically via cookies and tracking technologies when you browse our website.
  • Identity verification (KYC) data such as ID card images is collected only when required for compliance purposes.
  • G200m does not collect sensitive information such as biometric data, religious beliefs, or political views.

3 How We Use Your Data

Every piece of information you provide or that we collect is used solely for legitimate, stated purposes. g200m adheres to the principle of data minimisation — we only process data necessary to achieve a specific purpose and do not use it for any other purpose without your consent.

Responsible Use: Your data will not be used for automated decision-making that significantly affects you without human intervention, except in cases of fraud detection where immediate action is required to protect your account security.

  • Account Management: Verify identity, process registrations, and securely manage player accounts.
  • Transaction Processing: Process deposits, withdrawals, and all financial transactions accurately and promptly.
  • KYC Verification: Meet regulatory requirements by verifying player identities to prevent fraud and money laundering.
  • Customer Support: Provide relevant and accurate assistance for every inquiry or complaint you submit.
  • Platform Security: Detect and prevent suspicious activity, fraud, or intrusions that threaten the security of your account.
  • Service Improvement: Analyze usage patterns in aggregate and anonymized form to improve the overall user experience.
  • Responsible Gaming: Monitor gameplay patterns to identify players who may need additional support or protection.
  • Marketing Communications: Send promotional information and relevant offers, subject to your subscription preferences.

4 Data Sharing

G200m takes a highly cautious approach to data sharing. We never sell player personal information to advertisers or data brokers. Data sharing only occurs in limited situations and strictly for legitimate purposes.

Important: g200m will not share your personal information with third parties for marketing purposes without your explicit consent. You have the right to withdraw this consent at any time.

Parties that may receive limited access to your data include:

  • Payment Service Providers: Financial institutions and payment gateways required to process your deposit and withdrawal transactions.
  • KYC & Anti-Fraud Providers: A licensed identity verification company that helps us verify the authenticity of documents and prevent fraud.
  • Game Providers: A gaming technology company that provides casino and sports gaming platforms to ensure a seamless playing experience.
  • Regulatory Authority: Regulatory authorities, law enforcement agencies, or courts when required by applicable law.
  • Consultants & Auditors: Professional advisors bound by strict confidentiality obligations when conducting audit or compliance duties.

All third parties receiving g200m player data are required to sign a strict data protection agreement and comply with the same high security standards we apply internally.

5 Storage & Data Retention Period

G200m retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and regulations. Retention periods vary according to data type and legal requirements.

Data Type Retention Period
Account Registration Information Throughout the active account period + 5 years after closure
Financial Transaction Records 7 years (financial regulatory requirement)
KYC Documents 5 years after account closure
Customer Support Logs 3 years from the date of last interaction
Cookies & Tracking Data Up to 13 months or until deleted by the user
Security & Access Logs 12 months
  • Upon expiry of the retention period, data will be permanently deleted or anonymised.
  • In cases where there is an active dispute or investigation, relevant data may be retained until the matter is fully resolved.
  • Anonymised data is no longer linked to any individual and may be used for statistical analysis purposes without time limitation.

6 Cookies & Tracking Technologies

G200m uses cookies and similar tracking technologies to enhance the user experience, maintain platform security, and understand how players interact with our services. Cookies are small text files stored on your device when you visit our website.

Cookie Control: You can control or disable cookies through your browser settings at any time. Please note, however, that disabling certain cookies may affect platform functionality and your gaming experience.

  • Essential Cookies: Required for core platform functions such as login, game sessions, and account security. These cookies cannot be disabled.
  • Performance Cookies: Collect information on how you use the platform to help us improve site speed and usability.
  • Functional Cookies: Remember your preferences such as language, display settings, and login details to streamline repeat visits.
  • Analytics Cookies: Used internally to understand aggregate usage patterns and improve our services. Analytics data is anonymised.
  • Session Tracking: Monitor session activity to detect and prevent unauthorized access or suspicious activity on your account.

7 Your Rights

As a g200m player, you have clear and enforceable rights over your personal data. g200m fully respects and facilitates the exercise of these rights. Requests related to your personal data rights can be submitted through our customer support.

Right of Access

You have the right to request a copy of all personal data we hold about you, including registration details and transaction history.

Right to Rectification

If the information we hold is inaccurate or outdated, you have the right to request an immediate correction at no charge.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention requirements.

Right to Restriction

You may request that we restrict the processing of your data in certain situations, such as during a dispute regarding data accuracy.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another party.

Right to Object

You may object to the processing of your data for direct marketing purposes or in cases where we rely on legitimate interests.

Response Time: g200m is committed to responding to all personal data rights requests within 30 working days from the date the request is received. For complex cases, this period may be extended with prior notification to you.

8 Data Security

The security of your personal data is the highest priority at g200m. We continuously invest in the latest security infrastructure and apply a multi-layered approach to protect your information from unauthorized access, loss, alteration, or unintended disclosure.

End-to-End Encryption: All communication between your device and g200m's servers is secured with TLS 1.3 (256-bit) encryption. Financial information such as bank account numbers is stored in encrypted format that cannot be read even by g200m's internal staff.

  • Static Data Encryption: All data stored in our databases is encrypted using the AES-256 standard.
  • Strict Access Control: Only authorised personnel who require access to perform their duties may access sensitive player data.
  • Continuous Monitoring: Threat detection and security monitoring systems operate 24/7 to identify and respond to any threats.
  • Penetration Testing: g200m performs regular security testing by independent third parties to identify and patch vulnerabilities before they can be exploited.
  • Two-Factor Authentication: An additional security layer is available for all player accounts to prevent unauthorized access.
  • Staff Training: All g200m staff undergo regular data protection and information security training.

In the event of a data security breach that may affect your rights or freedoms, g200m will notify you and the relevant authorities within the timeframe required by law, no later than 72 hours after becoming aware of the breach.

9 Third-Party Links

The g200m platform may contain references or information about third-party service providers such as game providers or payment gateways. It is important to understand that g200m's Privacy Policy applies only to data we collect and process directly.

Third-Party Responsibilities: g200m is not responsible for the privacy practices of third parties, which may have their own privacy policies. We encourage you to read the privacy policy of each third-party service you use separately.

  • Third-party game providers integrated with the g200m platform are required to comply with the data protection standards we set through contractual agreements.
  • The payment providers used by g200m are licensed financial institutions with their own strict security and privacy standards.
  • G200m conducts due diligence on all third-party partners before sharing any player data.

10 Changes to Privacy Policy

G200m reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to the services we offer. All changes will be communicated to you in a clear and transparent manner.

Change Notification: For any material changes to this Privacy Policy, g200m will send a notification to your registered email and display a prominent notice on the website for at least 14 days before the changes take effect. Minor changes that do not affect your fundamental rights may be updated without prior notice.

  • The "Updated" date at the top of this page indicates the currently effective version of the Privacy Policy.
  • Continued use of the g200m platform after changes take effect will be deemed acceptance of the updated policy.
  • If you disagree with the changes made, you have the right to close your account before those changes take effect by contacting our support team.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how g200m handles your personal data, our team is always ready to assist. We are committed to addressing every privacy inquiry seriously and professionally.

24/7 Privacy Support: The g200m customer support team is available via the platform's live chat around the clock. For specific privacy and data protection inquiries, please indicate the subject "Privacy Inquiry" so it can be directed to the appropriate team.

  • Privacy Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
  • Target Response Time: Within 3 working days for general enquiries; 30 days for formal rights requests

We value your trust and are committed to handling every privacy-related inquiry with the transparency and integrity that define the core values of g200m.

Related Documents

Deepen your understanding by reading other important documents from g200m

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